Refund and cancellation policy
Last updated: 17 October 2026
Unused credits
If you haven't used any credits from a purchase, you can ask for a full refund within 7 days of buying.
Failed answers
If Ask Kāla fails to produce an answer after charging credits, email us with the time and question and we'll restore the credits.
Pro
Pro is a one-time 30-day purchase, not an automatic subscription, so there is nothing to cancel. Refunds follow the unused-credits rule above.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days.